Our Location
304 North Cardinal St.
Dorchester Center, MA 02124
Payment Policy
Effective Date: 10 July 2026
At UK Pinball Arcade, we aim to provide a simple, secure, and transparent payment process for customers purchasing pinball machines and arcade machines.
This Payment Policy explains the payment methods we accept, payment processing procedures, and important information regarding payments made through our website.
Website: https://ukpinballarcade.co.uk/
1. Accepted Payment Method
Currently, UK Pinball Arcade accepts payment by:
Bank Transfer
Customers can complete payment directly from their bank account using the payment details provided during the ordering process.
Orders will only be processed once payment has been received and cleared in our account.
2. Order Confirmation and Payment Requirements
After placing an order, customers will receive confirmation of their order details.
Before an order can be prepared for delivery:
- Full payment must be received.
- Funds must be cleared in our bank account.
- Order information must be verified.
For high-value products such as pinball machines and arcade machines, payment confirmation is required before delivery arrangements and installation can be scheduled.
3. Bank Transfer Payments
When making a bank transfer, customers are responsible for ensuring:
- The correct payment amount is sent.
- The correct payment reference is used.
- Payment details are entered accurately.
- The transfer is completed within the agreed timeframe.
UK Pinball Arcade is not responsible for delays caused by incorrect payment information provided by the customer.
4. Payment Security
We take reasonable steps to protect customer information and maintain secure payment processes.
UK Pinball Arcade does not request or store:
- Online banking passwords.
- Bank login details.
- PIN numbers.
- Security codes.
Customers should only send payments using official payment information provided by UK Pinball Arcade.
5. Payment Verification
For security and fraud prevention purposes, we may verify payment details before processing an order.
We reserve the right to:
- Request additional information.
- Delay processing while payment verification takes place.
- Cancel orders where fraudulent activity is suspected.
6. Product Reservation
Due to the limited availability and high value of many pinball and arcade machines, products may only be reserved once payment arrangements have been confirmed.
An item is not considered reserved until payment has been received unless otherwise agreed in writing.
7. Deposits and Part Payments
Where applicable, deposits or part-payment arrangements may be available for certain products.
Any deposit requirements, payment schedules, and cancellation conditions will be agreed with the customer before the order is confirmed.
8. Failed or Delayed Payments
If payment is not received within the agreed timeframe:
- The order may be cancelled.
- Product availability may no longer be guaranteed.
- Delivery arrangements may be delayed.
Customers should contact us promptly if they experience any payment difficulties.
9. Refund Payments
Where a refund has been approved under our Returns & Refund Policy, refunds will generally be issued using the same payment method used for the original transaction where possible.
Refund processing times may vary depending on banking providers.
10. Pricing and Currency
All prices displayed on our website are provided in Pounds Sterling (£) unless otherwise stated.
Customers are responsible for any bank charges, currency conversion fees, or international transfer fees that may apply.
11. Taxes and Charges
Product prices and any applicable charges will be displayed clearly before purchase.
Customers should review the total order cost before completing payment.
12. Fraud Prevention
We take payment security seriously.
We may refuse or cancel transactions where we have reasonable concerns regarding:
- Fraudulent activity.
- Unauthorised payment attempts.
- Incorrect customer information.
- Suspicious ordering behaviour.
13. Contact Us
If you have any questions about payments, invoices, or payment arrangements, please contact us.
UK Pinball Arcade
Floor 4, Office 3B
52 Great Strand Street
North City
Dublin 1
D01 F5P8
Ireland
Email: sales@ukpinballarcade.co.uk
Telephone: +44 7898 150993
We are committed to providing a secure and straightforward payment experience for all customers purchasing arcade and pinball machines from UK Pinball Arcade.